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Stop Outlook/Outlook Express Asking For Your Password Every Time

Windows Vista Guides, Windows XP Guides Add comments

outlook password

I use at work and no matter how many times I check the Remember Password box, / Express does not remember my password and I have to type it every time. In this guide I have included a fix for this problem. This guide is for Windows XP an Vista users.

Please Note: This guide involves working with the Windows . If this is your first time editing the , please read this guide to get you started. Learn how to backup and restore your registry here.

1. Hold the Windows Key and Press R. (Or click Start > Run)

2. Type Regedit and press enter.

3. Go to HKEY_CURRENT_USER \ Software \ Microsoft \ Protected Storage System Provider \

4. Right-click on Protected Storage System Provider, and from the menu choose Permissions…

5. On the tab, press the Advanced button

6. On the Permissions tab, XP Users select the Replace permission entries on all child objects with entries shown here that apply to child objects check box. Vista Users select the Replace all existing inheritable permissions on all descendents with inheritable permissions from this object. Click Apply, and then click Yes on the warning dialog

7. Under the Name column heading, ensure that the user currently logged on has Full Control access.

8. Click OK. The following message appears: Do you want to replace the permission on all existing subkeys within Protected Storage System Provider?

9. Select Yes and press OK on the permissions box.

10. Now in the editor, double-click the Protected Storage System Provider key to expand the key, click the user subkey folder that is directly below Protected Storage System Provider key.

outlook password

11. Press the Delete key.

12. Click Yes in the warning message dialog box
Note: There may be many subkeys depending on how many users you have. You will need to delete all of these keys.

13. Close the editor

14. The changes will take effect next time you restart your computer.

15. Start / express, enter your password when prompted, and select Remember Password - your problem will be solved.

Further Reading:

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7 Responses to Stop Outlook/Outlook Express Asking For Your Password Every Time



Great resource. Thanks much. God Bless



Hi, I have tried the method a few times, and it just didn’t work for me, I have even try to create another email account using Outlook express with the same setting that work before the problem, and it still won’t work for me, so i got to resort to web mail. Any other way to help? Please!




I’m not sure this method works for Outlook Express too (I’ve not tested it and I don’t have a machine to test it on right now.)

Head over to the forums and I’m sure you’ll get a solution.



Mike Hughes

I had the same problem (XP). I tried all kind of possible solutions from the internet, including ideas above. In my case, the problem was that my internet security options were too strict. I set them all to low and had no problems with the password. I then increased the settings to a level compatible with Outlook.
Control Panel - Internet Options - Privacy - use the slider.


Robert McFarlane

Thank you so much for this. I was getting so annoyed with putting in a password each time.

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