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Even as Office has evolved is not unusual to find problems using the software. We have to think that a Word document,  is more than just a file. It usually includes advanced features as macros, link to external data, etc.

Microsoft that is aware of that has included several ways to solve problems.

Safe Mode

Word 2010 includes a Safe Mode, it appears in other version of the suite. To enter this mode you just have to hold the Ctrl key when you are entering on the application. The following image will appear:

Word Safe Mode have the following behaviour:

  • No templates can be saved.
  • Any menu customizations are not loaded and cannot be saved.
  • Don’t open recovered documents automatically.
  • Command line options are ignored except ‘\a’ and ‘\n’.
  • You cannot save preferences.
  • Additional features, also known as add-ins, are not loaded.

You can also use the ‘/safe’ command line option for using this mode.

Disable Macros

A Word document, can include macros. A way to prevent the execution is holding the Shift Key when the document is loading. This way Word will open the document but not execute any macros. As many of you have noticed, this can be used as a security measure for files downloaded from Internet or any other suspicious source.

Repair Registry

Word, as almost every software, can be opened using command line options. The ‘/r’ switch makes Word to rewrite its Registry entries. Word uses the registry for example to store information about customization, where to find files, etc, therefore if these data changes can make the program to not work properly.

To do this press WinKey + R, type winword /r and press Enter.

Office then will inform you about the process:

Using the ‘/a’ switch

If you open Word using the ‘/a’ switch, the program will not load add-ins and global templates. The settings files cannot be read or modified. If this makes Word opens correctly you can know that you are experiencing a problem either with your normal template or some add-ins.

Using the ‘/m’ switch

Word has a feature known as AutoExec.  With this you can configure a Macro that is going to be executed every time Word is opened. If a problem happens with this macro the program could not start. Using the ‘/m’ switch will prevent the execution.

Thanks to RSVR85 for the Word 2010 icon.

About Angel Luis

I am an Engineer of Telecommunications that love computers. My first computer was a Commodore 16kb, about 25 years ago and since then I am always fighting computers problems. Please visit my entries and ask me about whatever problem you have, I will be pleased to help you. My email is discoveryourpc [at] gmail [dot] com. You can follow me on twitter @agenlu or read my blog www.discoveryourpc.net

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9 thoughts on “5 Ways To Solve Word 2010 Problems”

  1. Marcia says:

    I type my book manuscript into Word 2010, save, then close. Then I open it to discover the font and spacings have changed in various places. So I fix it, save and close.
    Next day, same problem spacings and fonts have changed in several places.
    I don’t want it in PDF. The Publisher wants it in Word.
    How do I get Word to stay put. What’s the glue fix?

    1. Angel says:

      I think is a problem with your normal.dot template. This is a file that is Word opens no matter what file you open. Use the Windows search, WinKey + F, to find the filkes and then remove.

      If this doesn’t work extract the content of the places that change to a notepad, using copy and paste so the fomat and text dissapear. This way any extrange format dissapear then copy again to the original document and see what happens.

  2. Rich says:

    Sorry to hear you’re having trouble. I haven’t seen this or heard anyone experience this. As a recent purchaser, I’d call the Office support line for your region.

  3. Angel says:

    Have you test any of the solutions of the post?

    If you have done it tell me and I will tell you how to proceed.

  4. Randy Blair says:

    Our Marketing Mangers is using word 2010 on Windows 7 and Word keeps saving her document in read only by it’s self.

  5. Binesi says:

    Using Word 2010, my font is Palatino, but when I make a change in Track Changes, or when I Save after making a change, or sometimes after using Accept all changes in document, the entire document changes from Palatino to a Helvetica, and “freezes,” so using “Undo” doesn’t do anything, and I need to exit and pull up the document again. After pulling it up, it appears again in Palatino. Why is the font automatically changing and how can I resolve this?

    1. Angel says:

      Thanks for the comment.

      I don’t know Binesi.

      Have you tried to switch off the spell check?

  6. Lenb456 says:


  7. Thiban says:

    Hi I tried the winword/r for repair but it says its not found. My word 2010 came with my G56 hp laptop and was working fine for a year and a half. Everytime I start typing it says not responding, then I get a message saying that, microsoft office may appear unresponsive temporarily as the required files are dowloaded…. but then it doesn`t work at all. This happens at random intervals and it is annoying me please help :(

Comments are closed.

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