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Mar 23

Troubleshooting Vista SP1 Issues (Sound, GPMC, and Restore Points)

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You may experience problems with Vista after you install SP1. Here are a few pointers to get you up and running again if you have the following problems:

  • Sound Missing or No Sound
  • Unable To find the Group Policy Management Console (GPMC).
  • System Restore Points and Shadow Copies are missing.

If after installing Vista SP1 you find that you have no audio, here is what you may have to do:

Open Control Panel > Sound > Under Playback and Recording tabs, Select and Set Defaults.

Additionally or alternatively, you may also have to try this: Click Start > Type Device Manager in Vista’s Start Menu Search Bar > Hit Enter. Device Manager will open. Expand Sound, Video and Game Controllers. Locate your audio device. Double click on it to open its Properties box. See whether the driver is installed and the device working properly. In the Driver tab, click on Update Driver. Click OK. Else you may have to uninstall the Driver (but DONT delete it) and then in the Device Manager > Action > Scan for hardware changes. This will reinstall the driver.

For more tips if you continue to experience problems with sound after you install Windows Vista SP1 visit KB948481.

If you are having problems with the following:

  • Unable To find the Group Policy Management Console (GPMC).
  • System Restore Points and Shadow Copies are missing.

Go here for more advice.

What Next?

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4 Responses to “Troubleshooting Vista SP1 Issues (Sound, GPMC, and Restore Points)”

  1. Jacko Says:
    March 29th, 2008 at 8:02 am

    Nice Useful Post :)

  2. Drew Says:
    June 20th, 2008 at 3:25 pm

    The advice on getting sound back after a Vista SP1 upgrade was very useful. I had to go the route of unistalling the driver then reinstalling it. Thanks for the note to NOT delete the driver.

    Thanks for the help.

  3. Rich Says:
    June 20th, 2008 at 5:35 pm

    I’m glad it helped!

  4. Deon Says:
    July 10th, 2008 at 6:39 am

    Just what I needed so I want to say a quick “Thanks”

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