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forum help13 How to Get Great Help with Windows from Windows ForumsWindows Forums is a place for you to go and get help with Windows, software, hardware, and general computer questions. You can go there to meet other like-minded tech enthusiasts, help others, or just chat in the Off Topic section.

In this guide, I’ll show you how to do the following:

  • Get to Windows Forums.
  • Register for an account.
  • Log in to your account.
  • Update your profile to help us know a little about your computer (this will help us find solutions.)
  • Search for previously asked questions.
  • Browse the forums.
  • Create a new topic.
  • Upload a picture to your topic.
  • Thank others for their help.
  • Mark your question as solved.

Get to Windows Forums

To get to Windows Forums, either bookmark: http://forum.mintywhite.com or click the Forums link in this site’s toolbar:

forum help01 How to Get Great Help with Windows from Windows Forums

Register for an Account

To register for an account, you can either:

  • Link your Facebook account.
    OR
  • Create a new login for Windows Forums.

Link your Facebook account

To link your Facebook account:

1. Go to Windows Forums and click the Facebook Connect button.

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2. Click Connect with Facebook.

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3. Sign in to Facebook and click Connect.

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4. Select New account, pick a username and password, and click Submit.

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Create a New Login for Windows Forums

If you don’t have a Facebook account, you can create a new login for Windows Forums. To create a new account:

1. Go to Windows Forums and click Register.

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2. If you agree to the terms of the forum (they’re pretty standard terms really), click I agree to these terms.

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3. Pick a username, put in your email address (used for verification and password resets), pick a password, answer the anti-bot question with the word Yes, give us your birthday (we love birthdays) and let us know (roughly) where in the world you reside. Click Submit.

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4. If you got that right, your account is created. Now check your email.

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5. Open the email and click the activation link.

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6. Voila! You created an account!

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Log in to Your Account

To log in to your Windows Forums account, go to Windows Forums (direct login page) and enter your username and password (or click Connect with Facebook if your account is connected.) Click Login to start the fun!

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Update Your Profile

We really want to help you as much as possible. If you give some basic information about your computer, we can troubleshoot any problems you’re having more easily.

To update your profile:

1. Login to Windows Forums and go to your profile page.

2. Provide as much information as you know about your computer:

info How to Get Great Help with Windows from Windows Forums

3. Click Submit.

Now we can learn a little about your computer without you needing to repeat yourself all the time :)

Search for Previously Asked Questions

You may not even need to ask a question–it may have already been answered. Simply type keywords for your problem like “ntldr is missing” in the search box and see if your question has already been answered.

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Browse the Forums

If you want to learn more about, say, Windows 7 or if you want to get a feel for what’s been talked about or how to ask/answer questions, click a forum title from the Windows Forums homepage and browse the topics specific to that forum.

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Create a New Topic

To create a new topic (in other words ask a question):

1. Browse to a forum (see Browse the Forums above) and click New Topic.

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2. Give the topic a descriptive title and give as much information in the body as possbile. Think of your topic like an email. You’re basically sending an “email” to the whole group with your question.

HINT: To make your topic as clear as possible:

2.1 Read what you wrote and make sure it’s clear.

2.2 Specify your computer specs in your profile (See Update Your Profile.

2.3 Use the Problem Steps recorder (Windows 7 only.)

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3. Before clicking Submit, consider adding an image to help us identify the problem / provide a good solution.

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Upload a Picture to Your Topic

To upload a picture to your topic:

1. Follow the instructions to Create a New Topic above.

2. Save the picture to your hard drive.

HINT: To take a screenshot:

2.1 Press the Print Screen key on your keyboard.

2.2 Open Paint and paste (CTRL+V) the screenshot.

2.3 Save the screenshot to your desktop as a jpeg file.

3. From the topic creation screen scroll down to the tinypic uploader, Browse for your picture, and click UPLOAD NOW!

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4. When your picture is uploaded, click Add to Post.

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5. Submit your message when you’re done adding a title and description.

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Thank Others for their Help

When someone answers your question, you can say “Thanks. To say thanks:

1. Find the post with the answer.

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2. Click the Thanks button.

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Mark your question as solved

If your question is answered and you no longer have the issue you described, you can mark the problem solved so others know a solution is available.

To mark your question as solved:

1. Find the post with the answer.

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2. Click the tick to accept the answer.

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Now, when you go back to the forum, you’ll see a green tick, which shows others your question is answered.

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What Should I Do Now?

Now you’re a Windows Forums Ninja, I recommend you do the following:

  1. Register for an account.
  2. Post topics.
  3. Introduce yourself.

Further Reading:



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Comments

  • Raessi

    I need help and the above did nothing to help me.
    Where do I post my problem so that someone can provide me the solution

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